The second-hand marketplace Shoppers Share Displeasure Regarding Size Modifications
Shoppers are voicing their frustration following a change that caused items being listed as the wrong size.
The popular resale platform has altered its measurement guidelines for women's and children's garments failing to inform all shoppers about the modification.
Digital Channels Response
Countless users and merchants are posting online saying Vinted listings now show a different size category than originally posted because of the remapping.
Vinted explained the updated approach better aligns with other platforms.
The platform has recommended to check their listings and adjust the sizing manually where appropriate, causing user dissatisfaction.
Measurement Approach Updates
Previously, the measurements included one number and one letter, like S/8 or M/10.
The revised method features a letter and a range for example S/UK 8-10.
In some cases, the sizing has been recategorised - like an L measurement was previously a 12 but is now a UK 16-18.
Shopper Experiences
A fashion influencer, who makes TikTok content about plus-size fashion, said the change "makes both selling and buying harder".
"Rarely do manufacturers list XL as sizes 20-22," as the platform currently indicates.
Another user, from Glasgow, stated items she posted with size 14 tags were displaying on the service as size 20–22.
"Should someone sized 20-22 purchase these they will likely be quite upset," she stated.
Manual Updates
Another shopper, located in England, explained she became annoyed because the modification necessitated personal updates the sizing for "all her products".
"This situation is especially annoying, as I'm chronically ill and selling on Vinted has been paramount for me since losing part of my income," she said.
Platform Context
The platform boasts over 100 million shoppers, comprising 18 million UK members.
It has proved a popular alternative compared to resale services such as eBay and Depop.
This isn't the first time that an unexpected update to the app has proved unpopular: earlier, the platform withdrew an update concerning shipment methods after backlash from users.
